The Tech Shmech Team
Project and Software lead - PC, Server and Network Support, Training, Websites
With over 10 years of experience with a Fortune 500 company and 5 years with individuals and small businesses, Tracy has worked with a wide variety of technologies from real-time simulations and portfolio management to off-the-shelf office productivity tools and specialized industry applications. Expert on numerous computer platforms and familiar with a variety of programming languages, Tracy has continued to evolve technologically to keep pace with the industry's transformations. Having graduated Cum Laude with a BS in Mathematics from the University of Illinois, Tracy also earned A+ and Network+ certifications from CompTIA and MCP, MCSA, and MCSE certifications from Microsoft, as well as the Quickbooks ProAdvisor certification from Intuit.
Keith, Network and Security Expert
Network and Hardware lead - Security, PC Support, Server and Network Support
A former U.S. Marine with diverse technical experience, Keith has specialized in small and mid-size businesses with expertise in installation, support and troubleshooting of wired and wireless networks, firewalls, VPNs, DMZ, remote network management, Microsoft Exchange Server and a myriad of operating systems, such as Microsoft 2000 & 2003, Small Business Server 2000 & 2003 and Windows 2000 Active Directory.
With a BS in Computer Science from Alameda College, Keith has earned a CompTIA A+, Cisco's CCNA, CNE, and CISSP, Compaq's ASE and Microsoft's MCSE and Small Business Specialist certifications.